Prestashop Support

PrestashopSupport and Maintenance Services

Let our reliable PrestaShop support team upgrade, update, fix, and maintain your PrestaShop online store.

Discuss My Requirements

Salient Features:

Team of Experts That Keep Your PrestaShop Store - Stable, Ongoing & Competitive

Having a PrestaShop store loaded with amazing features is great to grow your online selling business, but this is just one-fourth of your total work. To keep your progress on track, it is essential that your PrestaShop store performs seamlessly and renders a smooth customer shopping experience at all times.

That's why Presta Web Developer is here at your rescue. Having a dedicated team of certified PrestaShop programmers, we offer on-tap PrestaShop support and maintenance services to keep your eCommerce webshop up and efficiently running. Performance issues, SEO equity, web hosting challenges, code bugs, hack prevention, versions upgrades, modules' repair, admin dashboard fixations, and poor load speed, everything is resolved here.

Not only do our PrestaShop experts settle your problems, but they also take preventive measures to avoid further challenges. Our ongoing PrestaShop support & maintenance solutions are what you need on a permanent subscription to keep your PrestaShop competitive, customer experience fabulous, and revenue profits high.

Error & Bug Fixing

Your PrestaShop source code will be audited and deeply examined by professionals to resolve errors, bugs, and unprofessional coding standards implemented.

Store Upgrade & Migrate

Your PrestaShop store version will be assessed, and its complete data will be backed up before we upgrade or migrate it to the latest version, 1.7.8.X

UI/UX Redesign

Your PrestaShop store theme and UX will be revised based on market research and buyer psychology for a robust user experience and higher conversion rate.

Security Patching
Upgrade

Most recent security patches will be downloaded and installed to keep your PrestaShop secure from malicious attacks, phishing, and technical glitches.

Performance & Speed
Optimisation

The current performance of your PrestaShop will be evaluated to identify the elements we can tweak, replace, or remove so overall speed can be increased.

Disaster Recovery

Whatever elements or data files are damaged and lost during the disaster will be organized in a list to retrieve from cloud storage or recreation.

Keeping your online store away from troubles was never this easy!

Get experienced PrestaShop support professionals to work on your project. Our team is versed with all PrestaShop versions, including the most recent 1.7.8.X. When you partner with us, you can rest assured of your webshop's optimal condition and core web vitals.

Drop Your Requirements

Why choose us as your PrestaShop Support and Maintenance partner?

Not because we have been working on PrestaShop for over 8 years, but because we have mastered every bit of it from the inside out.

PrestaShop Certified Experts

An interdisciplinary team of certified experts you can count on for your PrestaShop maintenance needs from start to finish.

Fair Pricing

Starting from 20 USD per hour, we believe in flexible and fair pricing that meets your requirements without stretching your budget.

Proven Methodology

We never risk your store experimenting with new practices. Hence, only follow tried and tested approaches that never go into vain.

On-time Delivery

We 'Walk the talk' and stick to our commitments. Crossing milestones, we ensure 100% on-time project delivery.

Full Flexibility

No boundations, no restrictions. We have confidence in our abilities, thus offering our clients full flexibility to cancel the contract when they feel.

Constant Availability

You will be provided with a dedicated project manager to assist you all the time. They can be approached via Chat, Skype, Emails, and Basecamp.

Frequently Asked Questions to our Support Team

PrestaShop and other CMS platforms have gone complex over time. Only certified professionals who understand the platform inside-out can help you keep your store in a continual state. Whether you require PrestaShop 1.6 support or further, having an expert team for support is always advised.

Besides, there are many other advantages of having a dedicated support team, such as:-

  • Increased uptime
  • Better experience for customers
  • Instant contact in time of emergency
  • Better search ranking and results
  • Functional & secure website
  • Faster loading images and product listings
  • Improved conversion rate

Although companies subscribe to eCommerce maintenance and support services when they feel a sudden need or went through a major disaster, the right time is as soon as possible. A dedicated support team of certified professionals will be your eyes and guns for any trouble coming up your way. These trained support experts know how to assess and predict challenges by examining your eCommerce store and fixing them right away for an interrupted user experience.

Being a PrestaShop maintenance company, we are often tasked to meet the following challenges:-

  • Poor performance and page load speed
  • Compromised security and hashed dashboard
  • Server downtime and outage
  • Platform security patching and version update
  • Custom module repair and functionality assessment

We have flexible pricing packages to offer. If you have quick requirements, you may check out our 'Block Hours' model. If the project is broad, the 'Dedicated Developer' model would be perfect, and if the requirement is long-term, a 'Full Team Support' would bring you much value.

Still, you may talk directly to our support consultation team and let them provide you with a suitable package for the best value on your investment.

Let us share a straightforward method to enable PrestaShop debugging mode. Follow these steps:-

1. Log in to your administrator panel.

2. Navigate to Advanced Parameters and then the Performance tab.

3. In the 'Debug Mode' title, toggle the option to Yes.

4. Click on the Save button.

Un processus approprié en 11 étapes doit être suivi pour migrer votre PrestaShop vers un nouveau serveur. Voici comment:-


1. Activez le mode maintenance de votre PrestaShop.

2. Créer une sauvegarde sur l'ancien serveur.

3. Téléchargez les fichiers de votre PrestaShop sur votre ordinateur.

4. Exportez la base de données de votre PrestaShop.

5. Créez une nouvelle base de données sur le nouveau serveur.

6. Importez la base de données de l'ancien PrestaShop vers le nouveau serveur.

7. Téléchargez les fichiers de votre boutique sur votre serveur.

8. Modifier les fichiers Prestashop config/settings.inc.php.

9.Vérifiez les permissions/autorisations

10. Vider le cache

11. Désactivez le mode maintenance


Ces étapes sont très techniques et ne doivent être effectuées que sous la supervision d'un expert PrestaShop.